If you’ve been involved in a non-fault accident and require a replacement vehicle of a similar make, model and specification to your own while it is in for repairs at the body shop or repair centre, MIS Claims can help you.

MIS Claims have a private fleet of over 150 vehicles of numerous makes, models and specifications ranging across the scale of insurance groups to ensure we have something similar to your own vehicle that is suitable for your needs.

We understand that you may need a small car, a family car, 4×4 vehicle, prestige car or a commercial vehicle and so we have all of these on our fleet for your use. These range from the likes of a Kia Picanto or Rio to a Kia Sportage or Sorento, Volkswagen Polo to Volvo S60, Audi A4 to Audi Q7 S-Line or BMW 116d to BMW X3. We also have various sizes of vans, both short wheel base and long wheel base, such as a Citroen Berlingo or Relay, Renault Traffic or Vauxhall Vivaro. We have many more vehicles on our fleet but if we can’t find one that suits your specific needs from our own fleet we will source one for you.

We recently started the development of our electric vehicle hire fleet also. With electric vehicle sales on the rise, there are many more electric vehicles on the roads. Motorists choose to buy electric vehicles for various reasons but mainly because they are economical and are better for the environment than the traditional combustion engine. If an electric vehicle owner is involved in an accident, we don’t want them to have to revert back to a combustion engine vehicle as their replacement vehicle while their own electric vehicle is in for repairs. Therefore, we have started to purchase electric vehicles for our fleet to provide these to our clients who require them following a non-fault accident. We are proud to be the first accident management company in Northern Ireland to start this development.

Our excellent drivers here at MIS Claims can deliver your replacement vehicle to your home address, workplace or chosen repairer to ensure you are not left without a vehicle.

The provision of a replacement vehicle along with the delivery is all free to you.

We’ll organise the insurance on the replacement vehicle for you too where possible so you don’t have to worry about changing insurance, administration fees or the dreaded hold times on the phone. We’ll look after all of that for you!