Customer Services

Customer Services

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Providing excellent customer service is our number one priority. We handle claims for some of Ireland’s largest insurance brokers so our claims experience is vast.

We employ a team over 70 trained and qualified staff at our two offices and it is their dedication and focus on delivering the very best service to our clients that has enabled us to enjoy continued growth and success.

Throughout our 26 years in business we have recorded over 740,000 incidents – that’s a lot of experience! We pride ourselves on treating the customer fairly and providing a first-class service to our customers.
We have worked closely with the insurance companies and brokers throughout Ireland for many years and utilise their approved repairer network as well as our own so ensure that your claim runs as seamlessly as possible.

In the event that your vehicle is unfortunately a total loss/write off we can liaise with the insurer involved to obtain the highest level of compensation as efficiently possible. All the while providing you with a vehicle similar to your own until settlement is reached. Whilst we will endeavour to make your claim against the fault insurer, it may be better in certain circumstances to utilise your own insurance policy, we will provide you with guidance on which avenue will best suit your needs.

• 24-hour vehicle recovery throughout Northern and Southern Ireland
• Vehicle Repairs throughout Northern and Southern Ireland
• Replacement Vehicle Provision
• 24-hour report line, 365 days of the year
• Legal Representation
• Local Offices

Can’t find what you are looking for? Give us a call and we will be happy to help

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