15 Oct 2019
WE HAVE A WINNER!!
Just thought I would send you an e-mail to say thank you for all your support since my car accident on the 11th July 2017 in which my 2 daughters and myself were involved in a collision which was not our fault. On the mentioned day we had just received the news that my mother-in-law at just passed away and on leaving her home we were struck by another vehicle. You offered support regarding the incident to which i did not have to worry about my car getting fixed nor worry about the compensation. The communication from yourself to me was excellent (if only other companies took a lead from you) you informed me with every development throughout the duration of the accident until the compensation came through. I would totally recommend yourself and your company to my family and friends if they ever have a accident . Thank you so much for everything.
I phoned to report a claim, as I was hit from behind, luckily the other person involved took responsibility. But I did get good advice and fast from MIS Claims.
Thank you for your help, it was all made clear at the start what was going to happen throughout the claim process, very grateful, put my mind at ease.
Just want to thank all the staff who dealt with me and my queries after someone hit my car. All were very patient, and professional, making my first accident in 33 years easier to deal with. Thank you to everyone involved!
This is my first experience of an incident like this and I couldn't recommend MIS Claims high enough, extremely Professional and Competent Service, Thank you.
MIS Claims made the whole process very simple!
Every person I spoke with was warm, courteous, helpful and understanding. FIVE STARS!
Very good communication, keeping you informed all the time.
Excellent customer services. MIS Claims have made the process very straightforward and stress free.
I was more than happy with the service I received, Everything was dealt with efficiently, quickly and without hassle. Thankyou so much!
Throughout this traumatic experience I have found MIS to be thorough and compassionate and understanding and the whole process was free of any stress.
I was very much taken back how quick MIS Claims was on the ball, I honestly couldn't think straight & where do I go from here, MIS Claims took the hassel away from me. Thank you for that.
Recently had a non fault accident, contacted MIS straight away and they sorted everything. Was able to use repair shop of my choosing, courtesy car was very similar to my own car. No hassle or running back and forward. MIS looked after everything, and as a result my NCB and premium were not affected. If I ever have the misfortune of being in another accident I will definitely contact MIS straight away.
I have found this whole process quite easy despite the stress I have been under. The staff seem to be well trained, competent and understanding.